Meet the MiaRec Team at Booth 703
Stop by to see how MiaRec’s Generative AI–powered Conversation Intelligence Platform is transforming contact centers. Our solution automates quality management (AQM), replaces traditional surveys with AI-scored CX metrics like CSAT and NPS, and uncovers insights that help teams reduce churn, boost agent performance, and capture missed revenue opportunities. Whether you're focused on efficiency, compliance, or customer experience, MiaRec helps you turn every conversation into measurable business value.
P.S. We are also participating in Demo Dive, do not miss your chance to win AirPods Max!
Connect with MiaRec at CCW and beyond
Explore Our Newest Features and Benefits
AQM
Voice of the Customer (VoC)
Built-In Business Intelligence (BI)
Turn customer interactions into customizable dashboards and metrics that connect CX performance—like churn risk and revenue leakage—to real business outcomes.
MiaRec has been named a Core Performing Provider in CMP Research’s prestigious Prism Report for Automated QA/QM—highlighting our innovation and impact in delivering AI-powered conversation intelligence that drives real business results.
Next-Gen VoC: Real CX Metrics, Zero Surveys
Traditional surveys only capture a fraction of the customer experience. Our Voice of the Customer solution uses AI to automatically measure key CX metrics like CSAT, NPS, and Sentiment—directly from customer conversations.
No surveys, no guesswork—just a continuous stream of insights that help you reduce churn, improve service, and drive meaningful business outcomes.