Live Webinar FREE

From Missed Signals to Lost Customers: Prevent Churn with AI Insights

AI can help you recover thousands—even millions—in revenue by stopping churn before it happens.


Join the webinar to see exactly how it works—and how fast you can get started saving your customers.

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May 8th | 1 PM Eastern

Most teams find out a customer is about to churn after it’s too late.
The survey response comes in. The complaints are logged. The renewal never happens.

By then, the damage is done.

But what if you didn’t have to wait for the fallout?
What if your contact center—already rich with signals—could surface churn risk automatically and tell you exactly which customers to focus on?

Now it can.
And more than that—AI can show you how much revenue you’re risking by not acting.

 

What You’ll Learn in This Expert Session:
This isn’t a manual process.
It’s AI doing what no human team can—automatically, at scale.

In this session, you’ll see how AI:
Analyzes every customer interaction automatically, scoring it for CSAT, NES, sentiment, and churn risk—without surveys or manual tagging
Predicts which customers are likely to churn, based on patterns in their interactions
Estimates the dollar value of each account, so you know which at-risk customers matter most to your bottom line
✅ Delivers clear, prioritized insights, so your team can act where it counts—with speed and precision

This is AI-powered retention, engineered to protect your revenue. 

Bonus for Attendees:
🎁 Free churn risk assessment on 500 of your customer interactions—powered by AI.
See which accounts are at risk, why, and how much you stand to lose (or save).

Register To Save Your Spot

CX, CS and Ops leaders focused on customer retention.

CX and operations managers looking to improve agent performance.

Anyone invested in keeping customers happy and loyal

Have Questions?

What if I can’t attend live?

Can’t attend live? We’ve got you covered! While there won’t be a recording available, we plan to repeat this webinar in the future. Stay tuned for upcoming sessions so you don’t miss out!

In the meantime, feel free to register anyway—we’ll keep you updated on future dates and key takeaways.

Will there be a recording?

This webinar is a live-only event, and there will be no recording available afterward. Don’t miss your chance to gain exclusive insights on proven churn-reduction strategies from industry experts.

If you can’t make it this time, don’t worry—we plan to repeat the webinar in the future. But why wait? Secure your spot now and get your questions answered live!

Can I ask questions during the webinar?

Of course! We encourage questions and live engagement throughout the session.

How long is the webinar?

The session will run for approximately 50 minutes, including time for Q&A.

Who is hosting this webinar?

Industry experts in customer experience, AI, and contact center operations will guide you through proven churn-reduction strategies in this webinar.

🔹 John Ortiz brings over a decade of experience in the contact center industry, excelling as a team leader with a special focus on customer acquisition and retention. A widely recognized industry expert, he has earned multiple accolades, including LinkedIn Top Voice and Contact Centre Helper Top Contributor.

🔹 Jonathan Escobedo, Customer Success Manager, specializes in helping businesses optimize their CX strategies to drive measurable results. With a deep understanding of customer retention, AI-driven insights, and operational efficiency, he works closely with organizations to turn challenges into growth opportunities.

Together, they'll share actionable insights and real-world strategies to help you reduce churn and elevate your customer experience.

Hosts

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Top CX Industry Contributor