Monetizing Call Recording as a Service
Hosted call recording as a value-added service (or Call Recording-as-a-Service) presents a highly-profitable new revenue opportunity as well as a competitive advantage for telecommunications service providers.
In the whitepaper, we will:
Discuss the revenue opportunities for service providers, by offering call recording as a value-added service,
Describe examples of monetizing call recording as a service, with best practices scenarios in the hosted telephony industry, and
Outline common end-user call recording requirements across markets and industries, including banking/financial services, healthcare, retail, legal, and technology.
