Maximize Efficiency and Business Agility with MiaRec and Five9

MiaRec and Five9 have made it easy to integrate the MiaRec platform with the Five9 Intelligent Cloud Contact Center to provide a perfect fit for organizations looking to for a cloud-based solution they can grow with. 

MiaRec Conversation Intelligence and Auto QM platform helps Five9 Contact Center customers to automate quality assurance and compliance processes while gathering customer insights for better business outcomes and improved customer experience. Based on innovative AI technology and native speech engine, MiaRec Conversation Intelligence features Voice Analytics, Customer and Agent Sentiment, Topical Analysis, AI-powered Auto Data Redaction, Automated Quality Management and much more! MiaRec integrates with Five9 via VoiceStream platform to offer seamless integration and fast ROI for Five9 customers.