Free Call Analysis

Turn 500 Of Your Customer Calls Into Immediate, Actionable Insights

No setup and no trial headaches required.

Share 500 or more real customer calls with us, and our team will run your recordings through MiaRec’s AI Conversation Intelligence platform and deliver tangible, ready-to-act results, not a sales pitch.

  • Secure, private MiaRec instance
  • Personalized findings report
  • Live expert walkthrough of your data
  • ROI projection tied to your business goals

What You Will Get

When you request a free 500-call analysis, you will walk away with immediate, practical fixes and a clear action plan to elevate quality, improve CX, and recover lost revenue based on your own call data. You will discover:

  • CX issues and quick-fix recommendations — pinpoint friction points, churn risks, and process breakdowns.

  • Revenue opportunities hiding in plain sight — missed upsells, pricing objections, or calls that should have converted.

  • Agent performance insights — who’s thriving, who needs coaching, and exactly what to improve.

Free Call Analysis Presentation - ACCC (1)

Request Your Free Call Analysis

How It Works

  1. Send us 500–1,000 recordings (each at least 2 minutes long) in WAV or MP3 format. (If filenames include date/time, caller, agent, and direction, great. If not, we’ll generate it.

  2. We configure your private MiaRec environment.
    Our team tailors the analysis to your goals—QA automation, churn detection, or revenue lift.

  3. You get a guided insights session.
    We’ll walk you through your own call data live, showing:

    • Missed sales or upsell opportunities
    • CSAT and churn drivers
    • Coaching and compliance gaps
    • Projected ROI from automation and analytics
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FAQs

1. Is my data secure?

Yes. Your calls are processed in a private, fully isolated MiaRec instance. Files are never shared outside your environment and are deleted after the analysis unless you request otherwise.

2. What if I don’t have 500 calls yet?

We recommend 500–1,000 for reliable insights. If you have fewer, our team can still run a limited proof-of-concept to demonstrate what’s possible—just mention that when scheduling your call.

3. How long does the process take?

Most free call analyses are ready within Five (5) business days of receiving your calls. The guided walkthrough typically lasts 45–60 minutes. 

4. What formats do you accept?

We accept WAV or MP3 files that are at least two minutes long. If metadata like agent name or call direction isn’t embedded, we’ll automatically generate it for you.

Example: 20250603152500_TO_4805551234_BobSmith__FROM_1234_Alice_Smith_Outbound.wav)