AI Myths, Busted:

What You’ll Learn

• Understand what AI accuracy really means. Discover why AI doesn’t need to be word-perfect to deliver results that are business-perfect — and how to measure the quality that actually matters.

• See how predictive CX metrics are replacing traditional surveys. Learn how inferred CSAT, NPS, and Effort Scores detect hidden churn signals and track customer sentiment continuously — without waiting for feedback forms.

• Explore how automation empowers people, not replaces them. See how modern QA and coaching tools use AI to amplify human performance, uncover blind spots, and create fairer, faster processes.

• Experience AI that speaks your language. See how conversational interfaces let any leader or manager ask questions — in plain language — and instantly uncover what’s driving customer satisfaction, churn, or sales outcomes.

  AI clarity, not complexity.

  In just 30 minutes, you’ll see how the newest generation of AI is reshaping how CX and business teams work — from automation to analytics — and what every leader needs to know to stay ahead.

  The goal: help you and your teams feel confident leading AI transformation — knowing what’s possible, what’s proven, and what to expect next.

Bonus:  Free AI-Powered Assessment

As a thank-you for attending, you’ll receive a complimentary AI-powered review of 500 customer interactions — with no manual effort required.

This analysis will surface the critical insights leaders often wait weeks to uncover:

1. Early Churn Signals — spot customers showing risk factors before they leave.

2. Operational Bottlenecks — see what’s driving AHT spikes, repeat calls, or service delays.

3. CSAT Drivers — uncover the real reasons behind customer satisfaction drops.

4. Revenue Leakage — pinpoint where accounts and opportunities are slipping away.

You’ll walk away with a sharper view of what’s hurting your CX, Ops, and Revenue today — and where to act first.